Overview

ESM Solutions Corporation, parent company of eSchoolMall and Mercury Commerce Solutions, is a fast growing web commerce company looking for talented individuals that want to join our dynamic team. We understand that the future success of our organization depends on the knowledge, drive, and values of the people we recruit. We offer a competitive compensation package, which includes: medical, dental and vision benefits, a 401(k) retirement plan, paid time off and holidays.

Responsibilities/Experience

We are seeking a Customer Support Representative who has previous experience in software level I support. The candidate must possess strong communication and organizational skills. The individual will be directly responsible for answering, logging and effectively closing support calls. This candidate should also have experience using Microsoft Office tools and be familiar with basic relational database concepts. Demonstrated support experience in a software environment is required as well as a strong work ethic, professional phone demeanor, and an extremely positive attitude. The candidate must be able to work independently as well as in a team environment.

To apply for a position, e-mail your resume to: careers@eschoolmall.com. Please be sure to include the title of this opportunity. All applications must be received by e-mail. We're unable to accept employment inquiries over the phone or by fax.